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Cypress Bio-Tech is the fruit bore by a group of Hong Kong bio-technology, chemistry, and product development experts who are devoted to using innovative technology to promote social development. The company is grounded on the scientists' reflections on the impact on international public health and safety brought on by global warming and increasing infectious diseases. The founders of Cypress Bio-Tech firmly believe that only by having locally developed and produced innovative products granted patent, and widely used in a society that values intellectual property rights, could the milestone of Hong Kong's scientific research technology be reached. With this vision in mind, the company are committed to bringing innovative and practical products to the public for the betterment of their quality of life.
The term ‘The Merchant’ refers to merchant and the owner and operator of the website. The term ‘you’ refers to the user or viewer of the website.
The content of this website is for your general information and use only. It is subject to change from time to time without notice.
Every effort is made to keep the website up and running smoothly. However, The Merchant takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to reasons of any kind.
We do not provide any warranty or guarantee as to the accuracy, timeliness, reliability, performance, completeness or suitability of the information and materials found or offered in this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent as permitted by law.
Your use of any information or materials in this website is entirely at your own risk, for which we shall not be liable. It shall be your sole responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains materials which are owned by or licensed to us. These materials include, but are not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms an integral part of these terms and conditions.
The Merchant and other parties own the trademarks, logos and service marks displayed on this website. These shall not be used without the written permission of The Merchant or the party owning these. Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without The Merchant’s prior written consent.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to third party websites. These links are provided solely for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document for commercial use, without The Merchant’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Hong Kong Special Administrative Region of The People’s Republic of China.
The Merchant reserves the rights to change the terms and conditions as contained herein from time to time without prior notice.
In case of any inconsistency or conflict between the English and versions of other languages, the English version shall prevail.
Cypress Bio-tech Company Limited, a wholly owned subsidiary of www.cypress-biotech.com (collectively "we", or "Company" ) respects the privacy rights of visitors to the Company’s website and of individuals who participate in, access or sign up to any of the Company's services, activities or online content (collectively referred to as "Services"). We endeavor to ensure that all our collection, transmission, storage and usage of personal data shall be carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region ("PDPO").
The term "personal data" shall have the meaning ascribed to it by PDPO.
Personal data collected from you may be used by the Company for:
Types of personal data collected by the Company may include:
The Company does not trade your personal information and contact information for gain without your written consent. All personal data collected and held by the Company will be kept confidential, but where disclosure is necessary for the Company to comply with any statutory obligations or requirements, or for the Company to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties (whether within or outside Hong Kong):
If necessary, the Company may transfer the personal data to places outside the Hong Kong Special Administrative Region for carrying out the purposes, or the directly related purposes, for which the personal data were collected. All the transfer of those personal data will be carried out in compliance with the requirements of the PDPO.
Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected.
The Company intends to use the personal data collected from you in direct marketing and the Company requires your consent for that purpose. Your name, telephone number, email address, contact address, social media contact, products and service portfolio information, transaction pattern and behavior, browsing records, content viewing habits, and personal interest held by the Company may be used by the Company in direct marketing of the Services and the following classes of products or services offered by the Company’s business partners or the registered merchants of Pinkicon, including mother and baby, beauty and health, electronics, fashion, food and beverage, household, lifestyle, sports, telecommunications, media and entertainment, which may be of interest to you.
We may contact you by mail, telephone, social media, SMS, text/picture/video message, fax, email. If you prefer not to receive any direct marketing communications from us, you can opt out at any time by updating your preferences through your registered account or a unsubscribe link provided. Upon receipt of your request, we shall cease to so use your personal data without charge to you.
For any missing / wrong / defective items of your order, you may report the product issues via WhatsApp: 6996 0755 within 7 days after receipt.
Any delivery from our website is unified using local express service, customers can select one of the following:
Deliver to Hong Kong residential/ business address
Pick up at any SF store
Free shipping for any single transaction over HK$200 at CYPRESS BIO-TECH Online Store
If the order is less than HK$200, the shipping fee will be charged HK$40 per order